FAQ: Luxury Soy Candles at Designs by Inaya
General Questions
What makes Designs by Inaya candles luxurious?
Each candle is meticulously hand-poured in our Lancashire studio using natural soy wax and a blend of exquisite fragrance oils, resulting in artistic, elegant candles that elevate any home decor.
Are all your candles made from soy wax?
Yes, all Designs by Inaya candles are 100% hand-poured using natural soy wax for a clean, sustainable burn.
Are your candles vegan and cruelty-free?
Absolutely. Our entire collection is vegan, cruelty-free, phthalate-free, and paraffin-free—making them ideal for conscious consumers.
Where are your candles made?
All candles are made by hand in Lancashire, UK, ensuring true artisan quality and supporting local craftsmanship.
Burning & Care
How long do Designs by Inaya soy candles burn?
Burn times vary by product:
- Sculpture candles are designed for decorative purposes, Due to the unique design of our Sculptural candles we DO NOT GUARANTEE that your candle will burn out completely. please follow our candle care guide.
- Small Container Candles (e.g., 100g): upto. 20 hours
-
Medium/Large Container Candles (e.g., 300g): 45 hours +
Always refer to the product page for specific burn times.
How should I burn my new candle for the first time?
Burn the candle until the entire surface layer of wax is melted (about 3–4 hours). This establishes the candle’s ‘memory’ and ensures even burning, preventing tunnelling for future use.
Why is it recommended to burn candles for 3-4 hours at a time?
This allows the wax to liquify across the top, maximizing scent throw and promoting even consumption of the wax, which extends the life of your candle.
How can I prevent soot or smoke?
Always trim the wick to 5mm before lighting. Use a candle snuffer to extinguish for a cleaner finish, and keep candles away from drafts to ensure an even burn.
Sustainability & Ingredients
What fragrance oils do you use?
We use premium, vegan & phthalate-free fragrance oils, blended for a luxury scent experience while remaining safe for your home and family.
Are soy wax candles safe for pets and children?
Yes! Our soy candles are non-toxic, free from harmful chemicals, and burn cleanly—making them safe for family and pets when used as directed.
What makes soy wax more eco-friendly than paraffin?
Soy wax is plant-based, renewable, and biodegradable, while paraffin is derived from petroleum and produces more soot and toxins when burned.
Scent & Performance
Do luxury soy candles provide strong scent throw?
Yes, our soy wax blends and premium fragrance oils deliver a rich, even scent throughout your space. For large rooms, consider using more than one candle to maximise fragrance.
Will the scent last through the whole life of the candle?
Absolutely. Our candles are blended so the fragrance runs throughout the wax, not just on the surface, ensuring consistent scent from first burn to the last.
Why does my candle sometimes sweat or have beads on the surface?
This is natural for high soy content candles, especially during temperature changes. It’s harmless and does not affect performance—simply blot excess with a tissue.
Design & Usage
Can I reuse the candle container?
Yes, all our jars and containers are designed for stylish reuse as home decor, storage or planters after the candle is finished.
Are your decorative and sculptural candles designed only for display?
While our sculptural candles make beautiful decor accents, they are fully functional and can be burned with proper care; always place on a heat-safe dish to catch wax drips.
Are scented candles a good gift?
Absolutely! Our luxury soy candles make thoughtful and elegant gifts for birthdays, holidays, housewarmings, or any special occasion.
How do I choose the best candle for my space?
Consider the size of your space and personal scent preferences. For larger rooms, select bigger or multiple candles. For a design statement, try our sculptural or floral candles.
Safety & Usage Tips
How should I store my soy candles?
Store in a cool, dry place away from direct sunlight to prevent fading and sweating.
Can I burn my candle all the way to the bottom?
For safety, always discontinue use when about 1cm of wax remains to prevent the jar overheating or breaking.
What should I do if my candle tunnels?
Allow enough time for the melt pool to reach the edges with each burn, especially the first. If tunnelling occurs, long burns or using a foil wrap on the rim can help correct it.
Orders & Customisation
Do you offer custom candle requests?
For bespoke orders or bulk gifting, please contact us directly—we’re happy to discuss personalised artisan candle options.
What should I do if my candle arrives damaged or faulty?
Contact our customer care team with a photo and your order number—we’ll prioritise a prompt resolution.
Still have questions?
Contact Designs by Inaya for expert guidance on choosing, caring for, and enjoying your luxury hand-poured soy candles.
This comprehensive FAQ is designed to address common questions about Designs by Inaya’s hand-poured, eco-friendly luxury soy candles—from ingredients and safety to burning tips, sustainability, gifts, and decor. All information is aligned with the brand’s values and best practices for optimal candle enjoyment and longevity
